Bronze
Let Only
For experienced, hands-on landlords — we find the tenant, set up the tenancy and step back on move-in day.
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Popular areas
- 01892 533367Office + voicemail 24h
- 4.9From 260+ Google reviews
- Tunbridge Wells, Kent & Sussex5 Mount Pleasant Road · TN1 1NT
Kings Estates
Lettings service levels · kings-estates.co.uk · 01892 533367
Service levels
Everything included, at every level of service.
Four levels of service, compared feature by feature on one page. We’ll recommend the right one at your valuation — and you can step up or down as your needs change.
Fees and one-off costs are set out separately on our landlord fees page.
Silver
Let Only + Rent Collection
Everything in Bronze — plus monthly rent collection, statements and arrears chasing by correspondence.
Gold
Fully Managed
Hands-off ownership. Day-to-day handled and full Renters' Rights Act compliance covered.
PlatinumMost popular
Fully Managed+
Our flagship tier. Rent protection, free photography and renewals, dedicated account manager.
Feature
Bronze
Let Only
Silver
Let Only + Rent Collection
Gold
Fully Managed
Platinum
Fully Managed+
Marketing & tenant sourcing
Free rental valuation
✓
✓
✓
✓
Marketing on all major property portals
✓
✓
✓
✓
'To Let' board (where permitted)
✓
✓
✓
✓
Accompanied viewings & offer negotiation
✓
✓
✓
✓
Tenant referencing & Right to Rent checks
✓
✓
✓
✓
Premium professional photography & floorplan
+
+
+
Free
Enhanced marketing package
✗
✗
✗
✓
Legal & compliance (pre-tenancy)
Tenancy agreement & pre-tenancy documents
✓
✓
✓
✓
Managing the legal process pre-tenancy
✓
✓
✓
✓
Professional cleaning arranged
✓
✓
✓
✓
Certification & compliance arranged
✓
✓
✓
✓
Professional inventory & schedule of condition
✓
✓
✓
✓
Collecting & protecting tenant deposit (TDS)
✓
✓
✓
✓
Move-in coordination & key handover
✓
✓
✓
✓
Financial management
Receive & remit first month's rent
✓
✓
✓
✓
Ongoing rent collection with monthly statements
✗
✓
✓
✓
Rent arrears management & credit control
✗
✓
✓
✓
24/7 online access to tenancy statements
✗
✓
✓
✓
Tenancy & rent review service
+
+
+
Free
Transfer of utility billing liability
✗
✓
✓
✓
Non-UK Resident Landlord tax retention & HMRC payments
✗
✓
✓
✓
Annual financial summary (tax-year report)
✗
✓
✓
✓
Rent protection & legal expenses insurance
✗
✗
Add-on
Free
Property maintenance & support
Annual property inspections
✗
✗
1×
2×
Dedicated property manager
✗
✗
✓
✓
Monitoring & arranging safety certificates
✗
✗
✓
✓
Repairs & maintenance with preferential contractor rates
✗
✗
✓
✓
Tenant 24-hour emergency line
✗
✗
✓
✓
24/7 online support via the landlord portal
✗
✗
✓
✓
Supervisory service during void periods
✗
✗
✓
✓
Key holding service
✗
✗
✓
✓
Continued professional advice
✗
✗
✓
✓
End of tenancy
Re-checking Right to Rent status if required
✗
✗
✓
✓
Issuing notices, including Notice to Quit
✗
✗
✓
✓
Check-out inspection arranged
✗
✗
✓
✓
End-of-tenancy deposit negotiation & dispute resolution
✗
✗
✓
✓
Platinum-only inclusions
FREE professional photography & floorplan
+
+
+
Free
FREE rent protection & legal expenses insurance
✗
✗
Add-on
Free
FREE tenancy renewals & Section 13 rent increases
✗
✗
✗
✓
Dedicated account manager
✗
✗
✗
✓
Priority renewal & compliance management
✗
✗
✗
✓
Annual portfolio compliance review
✗
✗
✗
✓
✓ Included✗ Not included+ Available as an upgradeFree / Add-on / 1× / 2×Inline note
Bronze
Let Only
For experienced, hands-on landlords — we find the tenant, set up the tenancy and step back on move-in day.
Marketing & tenant sourcing
- ✓Free rental valuation
- ✓Marketing on all major property portals
- ✓'To Let' board (where permitted)
- ✓Accompanied viewings & offer negotiation
- ✓Tenant referencing & Right to Rent checks
- +Premium professional photography & floorplan — available as an upgrade
Legal & compliance (pre-tenancy)
- ✓Tenancy agreement & pre-tenancy documents
- ✓Managing the legal process pre-tenancy
- ✓Professional cleaning arranged
- ✓Certification & compliance arranged
- ✓Professional inventory & schedule of condition
- ✓Collecting & protecting tenant deposit (TDS)
- ✓Move-in coordination & key handover
Financial management
- ✓Receive & remit first month's rent
- +Tenancy & rent review service — available as an upgrade
Platinum-only inclusions
- +FREE professional photography & floorplan — available as an upgrade
Silver
Let Only + Rent Collection
Everything in Bronze — plus monthly rent collection, statements and arrears chasing by correspondence.
Everything in Bronze, plus:
Financial management
- ✓Ongoing rent collection with monthly statements
- ✓Rent arrears management & credit control
- ✓24/7 online access to tenancy statements
- ✓Transfer of utility billing liability
- ✓Non-UK Resident Landlord tax retention & HMRC payments
- ✓Annual financial summary (tax-year report)
Gold
Fully Managed
Hands-off ownership. Day-to-day handled and full Renters' Rights Act compliance covered.
Everything in Silver, plus:
Financial management
- Add-onRent protection & legal expenses insurance
Property maintenance & support
- 1×Annual property inspections
- ✓Dedicated property manager
- ✓Monitoring & arranging safety certificates
- ✓Repairs & maintenance with preferential contractor rates
- ✓Tenant 24-hour emergency line
- ✓24/7 online support via the landlord portal
- ✓Supervisory service during void periods
- ✓Key holding service
- ✓Continued professional advice
End of tenancy
- ✓Re-checking Right to Rent status if required
- ✓Issuing notices, including Notice to Quit
- ✓Check-out inspection arranged
- ✓End-of-tenancy deposit negotiation & dispute resolution
Platinum-only inclusions
- Add-onFREE rent protection & legal expenses insurance
Platinum
Fully Managed+
Our flagship tier. Rent protection, free photography and renewals, dedicated account manager.
Everything in Gold, plus:
Marketing & tenant sourcing
- FreePremium professional photography & floorplan
- ✓Enhanced marketing package
Financial management
- FreeTenancy & rent review service
- FreeRent protection & legal expenses insurance
Property maintenance & support
- 2×Annual property inspections
Platinum-only inclusions
- FreeFREE professional photography & floorplan
- FreeFREE rent protection & legal expenses insurance
- ✓FREE tenancy renewals & Section 13 rent increases
- ✓Dedicated account manager
- ✓Priority renewal & compliance management
- ✓Annual portfolio compliance review
Not sure which level fits? We’ll advise at your valuation.
A director will walk your property, tell you the achievable rent with local comparables, and recommend the level of service that actually suits how hands-on you want to be.
Fees and one-off costs are set out in our landlord fee schedule (kings-estates.co.uk/landlords/landlord-fees) and confirmed in the Landlord Terms of Business before you instruct us. Kings Estates · ARLA Propertymark protected · The Property Ombudsman.