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Renters' Rights Act · Landlord guide

The biggest change to letting law in a generation — and what it means for your property.

Section 21 is gone. Every new tenancy is now periodic. Possession requires a valid ground served with the exact procedure. Awaab's Law sets statutory response times for hazards. The Decent Homes Standard now applies to private rentals. We've translated 200 pages of Act into plain English — and built our service around it.

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MARLA-qualified
Tunbridge Wells
Independent · Est. 85
RRA-compliant
Every managed tenancy

Implementation timeline

When each reform actually bites.

The Act passed Royal Assent in October 2025. Different provisions commence on different dates. Here are the ones that matter for your tenancies — and our internal note on how confident we are in each.

  1. October 2025

    Confirmed

    Royal Assent — the Renters' Rights Act becomes law.

  2. 1 May 2026

    Government target

    Section 21 abolished. All new tenancies periodic. “No DSS” / family bans illegal. Bidding wars and rent in advance prohibited.

  3. Late 2026

    Indicative

    PRS Database opens. PRS Ombudsman live. Landlord registration becomes mandatory before letting.

  4. 2026 – 2027

    Phased

    Awaab’s Law extends from social housing into the private rented sector in phases (damp/mould → cold/heat → full HHSRS hazards).

  5. 2027

    Indicative

    Decent Homes Standard begins to apply to private rentals.

  6. 2036

    Indicative

    Decent Homes Standard full compliance deadline for all PRS stock.

Implementation dates evolve through commencement orders. We track every order and bring each tenancy into compliance at the right point — landlords on Fully Managed don't need to follow this themselves.

TL;DR · five things to do now

Your first move this month

  1. 01

    Pull out your current tenancy agreement and confirm with your agent in writing that it has been brought into the new regime.

  2. 02

    Confirm your Gas Safety, EICR and EPC are all in date and lodged correctly.

  3. 03

    Diary the next rent review with the evidence pack already gathered — not in a panic the week before the notice goes out.

  4. 04

    Make sure your agent is ARLA Propertymark accredited and a member of an approved Client Money Protection scheme. After May 2026 this is the floor, not the ceiling.

  5. 05

    Book a compliance review if you have not had one in the last twelve months.

In ninety seconds

The seven things every landlord needs to know.

The full list runs to thirty-plus changes. These are the ones that affect day-to-day letting decisions — read in about ninety seconds.

  1. 01

    Section 21 has gone.

    Possession now requires a valid Section 8 ground. The same outcome is still entirely achievable — the route is different and the paperwork has to be exact.

  2. 02

    Every new tenancy is periodic.

    Tenants give two months’ notice; landlords can only end the tenancy via a valid ground. Fixed-term ASTs are no longer issued.

  3. 03

    Rent increases — once a year, two months’ notice.

    Section 13 is the only route. Tenants can refer to the First-tier Tribunal, who must not award above market rent.

  4. 04

    Pet requests must be considered fairly.

    Blanket bans are out. Refusal must rest on reasonable grounds (lease, allergy, suitability). Written reply required.

  5. 05

    Decent Homes Standard arrives in the PRS.

    Currently social-housing-only; phasing into private from 2027. ~21% of PRS stock doesn’t yet meet it; average upgrade cost where work is needed is around £9,234.

  6. 06

    Awaab’s Law sets statutory hazard response times.

    Damp and mould first. 24 hours for emergencies, ten days for significant hazards. Fines from £7,000 to £40,000.

  7. 07

    Two new compulsory schemes — Ombudsman and Database.

    Mandatory registration before letting. Failure to register: you cannot legally let or pursue most evictions.

The ten reforms

Each change in plain English.

Around a hundred words on each — the change, why it matters, and the takeaway in one line. Skim the takeaways if you're short on time.

01

Section 21 abolished

The 1988 no-fault eviction route is removed. To regain possession you now need a valid Section 8 ground served with the correct notice and procedure. The Act expands the ground list significantly — including new mandatory grounds for sale of the property (Ground 1A) and the landlord’s own occupation (Ground 1). For most professional setups, possession is no harder; for landlords who relied on Section 21 to manage difficult tenancies informally, the discipline is new.

The route works, but every notice has to be exact.

02

One periodic tenancy for all

Fixed-term ASTs are no longer issued. From day one, every new tenancy runs on a single statutory periodic basis. Tenants give two months’ notice to leave at any time. Landlords cannot end the tenancy except via a valid ground. The first 12 months are protected against most landlord-led grounds (sale, own-use), so a “buy then evict” model is closed. The change resets how rent guarantees, mortgage assumptions, and short-let arrangements work.

Planning a tenancy length is gone — we plan the relationship instead.

03

Rent increases by Section 13 only

One increase per year. Two months’ written notice. The new rent must be in line with local market rent — tenants can refer the increase to the First-tier Tribunal, which must not award higher than market. In Goodlord’s 2025 survey, 76% of tenants said they’d challenge an “unfair” increase and 23% said they’d challenge any increase, so defensible benchmarking matters more than ever. Our reviews use live comparable evidence so increases pass the tribunal test.

Rent rises are still possible — they just need to be priced right.

04

Pets — reasonable consideration required

Tenants have a statutory right to request a pet. Blanket “no pets” clauses are unenforceable. Refusal has to be reasonable and given in writing. Reasonable grounds include: a superior landlord’s no-pets clause on a leasehold, severe allergies in shared housing, a property clearly unsuited to the animal, lack of vaccinations, or evidenced anti-social risk. Pet-damage insurance is no longer mandatory; the standard deposit is the protection the Act expects to do the work.

A documented decision process is now your defence.

05

“No DSS” and family bans illegal

From commencement, refusing tenants because they receive housing benefit, work-related benefits, or have children is unlawful discrimination. This applies to listings, contracts, mortgages and superior leases — any restrictive clause becomes unenforceable. Property Ombudsman fines run to £60,000. Decisions must be made on individual circumstances (affordability, references, conduct), and the decision-making process needs to be documented.

Every applicant assessed the same way, written down.

06

Bidding wars and rent in advance — banned

Asking for, encouraging or accepting offers above the advertised rent is prohibited. “Offers over” or “from £X” pricing is also out — listings must show one specific rent. Local authorities can impose civil penalties up to £7,000. Rent in advance is also banned, which closes a route that used to help international tenants and applicants with thin credit files. Guarantor products are filling the gap; we route applicants to a vetted partner where it helps.

The listing price is the rent — no exceptions.

07

Decent Homes Standard arrives in private rentals

The DHS — until now social-housing-only — extends to the PRS. Four core criteria: meets the statutory minimum for housing, in a reasonable state of repair, has reasonably modern facilities and services, provides a reasonable degree of thermal comfort. A fifth criterion specifically targeting damp and mould is expected. Government data suggests ~21% of PRS stock doesn’t currently meet DHS; average upgrade cost where work is needed is around £9,234. Full compliance deadline: 2036.

A stock review is the cheapest insurance you can buy this year.

08

Awaab’s Law — statutory response times

After Awaab Ishak’s 2020 death from prolonged mould exposure, social-housing landlords were given fixed timeframes to act on damp and mould. The Act extends these to the PRS. From 2025: damp and mould must be investigated within 24 hours for emergencies, ten days for significant hazards. From 2026: cold/heat, hygiene and structural risks added. From 2027: full coverage of HHSRS Category 1 and 2 hazards (excluding overcrowding). Fines from £7,000 to £40,000; rent reduction orders possible.

A documented response workflow isn’t optional.

09

PRS Ombudsman — compulsory landlord membership

A new statutory ombudsman scheme covers the entire private rented sector. Every landlord must be a member — whether self-managing or working with an agent. Failure to register: civil penalty up to £7,000; repeated breach up to £40,000 or criminal prosecution. The ombudsman can issue binding decisions, refer matters to court, and award Rent Repayment Orders of up to two years’ rent. Letting agents face the same fines for working with unregistered landlords.

Registration is a hard prerequisite to letting from late 2026.

10

PRS Database — public landlord register

A national database, similar in concept to Companies House, will publicly list landlord names and key information about each let property. Compliance certificates, possession orders and tribunal decisions are all expected to be visible. Landlords who haven’t registered cannot legally advertise a property to let or pursue most evictions. Same fine schedule as the Ombudsman: £7,000 first breach, £40,000 repeated. Providing false information is a criminal offence.

Managed clients have us register on their behalf — self-managing landlords need to do this themselves.

Possession after Section 21

The Section 8 grounds, at a glance.

Possession is still entirely achievable — the route is different. Most landlords will use one of three grounds: 1A (sale of property), 1 (landlord moving in) or 8 / 8A (rent arrears). The full ground list is below.

  • Ground 1
    Mandatory
    Landlord or close family member moving in.
    4 months · not in first 12 months
  • Ground 1A
    Mandatory
    Sale of the property.
    4 months · not in first 12 months
  • Ground 2
    Mandatory
    Mortgage repossession (lender requires vacant possession).
    4 months
  • Grounds 2ZA – 2ZD
    Mandatory
    Where superior leaseholder, freeholder or court action requires the let to end.
    Variable
  • Ground 4
    Mandatory
    Student lets where the property is required for the next academic year.
    2 weeks
  • Ground 4A
    Mandatory
    Higher-education institution let, end of academic year.
    2 weeks
  • Ground 6
    Mandatory
    Substantial redevelopment or demolition of the property.
    4 months
  • Ground 6A
    Mandatory
    Compliance with an enforcement notice or order.
    4 months
  • Ground 7
    Mandatory
    Death of the tenant (no statutory succession).
    2 months
  • Ground 7A
    Mandatory
    Serious anti-social behaviour or criminal conviction.
    1 month or immediate
  • Ground 7B
    Mandatory
    Tenant has no right to rent in the UK (Home Office notice).
    2 weeks
  • Ground 8
    Mandatory
    Two months’ rent arrears at notice and at hearing.
    2 weeks
  • Ground 8A
    Mandatory
    Repeat rent-arrears pattern (new ground introduced by the Act).
    2 weeks
  • Grounds 9 – 17
    Discretionary
    Discretionary grounds: alternative accommodation, persistent late payment, breach of tenancy, deterioration of the property, false statement to obtain tenancy, etc.
    Variable

Common pitfalls

The most common reason a possession claim fails: deposit prescribed information not served correctly at the start of the tenancy, gas safety / EPC / How to Rent guide not provided, notice period miscalculated, or notice served inside the 12-month protection period for grounds 1 / 1A. Each of those resets the clock by months — which is why the discipline is the value.

Why local landlords need a more proactive strategy

The Tunbridge Wells, Tonbridge & Sevenoaks rental market in 2026.

01

Premium expectation, premium compliance.

TN1–TN4 stock attracts professional tenants and relocating families who research properties carefully and read tenancy paperwork closely. The compliance bar landlords are held to is higher here than in lower-yield commuter markets — and the cost of getting it wrong (a tribunal-referred rent challenge, a delayed possession, a damp claim under Awaab’s Law) lands harder against the higher rents.

02

Competitive tenant pool gives you optionality.

With professional tenant demand outstripping supply across central Tunbridge Wells, Tonbridge town, Sevenoaks and Crowborough, landlords who let well-priced and compliantly aren’t short of choice. The tenants you want are also the ones who notice when listings still say “no DSS” or “offers over”. The legal risk and the marketing risk move together.

03

Stock condition under DHS.

Period stock — Pantiles townhouses, Tunbridge Wells villas, Tonbridge cottages — needs the most careful Decent Homes Standard review. Thermal-comfort and repair criteria can require older heating systems, single glazing and damp-prone ground floors to be addressed ahead of the 2036 deadline. The earlier this is scoped, the cheaper the work.

Twelve points, every tenancy

The post-RRA compliance checklist.

Self-managing? You're handling these yourself. Fully Managed with us? Tracked on your compliance dashboard, renewed before lapse, signed off by you on anything that costs money. Either way, every item below is non-negotiable now.

Download the full PDF
  1. 01

    RRA-compliant tenancy agreement on every new let

  2. 02

    Single periodic structure from day one — no fixed-term workarounds

  3. 03

    Gas Safety Certificate, EICR, EPC and How to Rent guide served before the tenancy starts

  4. 04

    Tenancy Deposit Scheme registered, prescribed information served within 30 days

  5. 05

    Right to Rent verified for every adult occupant — records retained

  6. 06

    Rent set with comparable evidence; Section 13 review schedule diarised

  7. 07

    Decent Homes Standard review of property condition — gaps documented

  8. 08

    Awaab’s Law response workflow agreed (24h emergency, 10-day significant)

  9. 09

    Pet request response template ready (decision criteria, written reply)

  10. 10

    Inclusive listings and decision-making — no “No DSS” / no families exclusions, ever

  11. 11

    PRS Ombudsman membership registered

  12. 12

    PRS Database registration in place before letting

Managed lettings built for the new rental landscape

Compliance built in, not bolted on.

Every tenancy redrafted to RRA standard.

Our standard tenancy template was rewritten before commencement and reviewed by ARLA. New tenancies use it as default. Existing tenancies are transitioned at the right cut-over with prescribed information re-served where required.

Compliance dashboard for every managed property.

Gas, electrical, EPC, deposit protection, Right to Rent, Ombudsman and Database registration, DHS condition flags, Awaab’s Law response history — every requirement tracked in one place, renewed before lapse, with sign-off from you on anything that costs money.

Possession handled correctly the first time.

When a tenancy needs to end, the right ground is selected, the right notice served, the right paperwork filed. We work with specialist housing solicitors on contentious cases. A delayed possession costs more than the entire annual fee — the discipline is the value.

Awaab’s Law response capability.

Reports of damp, mould or hazards trigger our 24-hour acknowledgement workflow. Inspection booked, contractor instructed, remediation completed within statutory timeframes, every step documented in case of dispute.

A note

This page is general guidance for landlords, not legal advice. Specific circumstances vary. Commencement dates of individual provisions can change through statutory instruments. Confirm any specific decision with your solicitor — or talk to us, and we'll route you to a specialist housing solicitor where it matters.

Common questions

Frequently asked
questions on the Act.

Specific situation not covered? Call us on 01892 533367 — Mike (MARLA · FNAEA) handles complex compliance directly.

  • When does the Renters’ Rights Act come into force?

    The Act passed Royal Assent in October 2025. Different provisions commence on different dates. The biggest reforms — Section 21 abolition, the move to single periodic tenancies, the ban on “No DSS” lettings, and the ban on bidding wars — are due to apply from May 2026. The PRS Ombudsman and PRS Database follow later in 2026. The Decent Homes Standard and the full extension of Awaab’s Law roll in across 2026–2027. Kings Estates tracks every commencement order and brings each tenancy into compliance at the right point.

  • Has Section 21 actually been abolished?

    Yes. From commencement, no-fault evictions under Section 21 are no longer available for new tenancies, and existing assured shorthold tenancies transition to the new regime. Possession now requires a valid Section 8 ground served with the correct notice and procedure. The Section 8 list has been expanded — including new mandatory grounds for sale of the property and the landlord moving in — so the same outcomes are still achievable. The route is different and the paperwork has to be exact.

  • Are fixed-term tenancies still possible?

    No. All new tenancies are periodic from the outset. The tenant can give two months’ notice to leave at any time. The landlord can only end the tenancy via a valid possession ground and the correct procedure. This affects rent guarantees, buy-to-let mortgage products that assumed a fixed term, and any tenancy structured around a defined length (corporate lets, relocation lets). We’ve rewritten our standard tenancy template to suit and we redraft existing tenancies at the right cut-over point.

  • Can I still increase the rent?

    Yes — once a year, via a Section 13 notice with two months’ written notice. The new rent must be in line with local market rent. Tenants can refer the increase to the First-tier Tribunal, who must not award above market. Around three quarters of tenants tell surveys they’d challenge what feels like an unfair increase, so a well-evidenced review process matters. Our rent reviews use live comparable evidence specifically so increases stand up to challenge.

  • What’s Awaab’s Law and does it apply to me?

    Awaab’s Law sets statutory timeframes for landlords to respond to damp, mould and other prescribed hazards. It applied first to social housing after Awaab Ishak’s 2020 death and is being extended to the private rented sector in phases. From 2025: damp and mould — investigate within 24 hours for emergencies, ten days for significant hazards. From 2026: cold, heat, hygiene and structural risks added. From 2027: full coverage of HHSRS Category 1 and 2 hazards. Failure can trigger fines from £7,000 to £40,000.

  • What’s the Decent Homes Standard and when does it apply?

    The DHS is the minimum property condition standard already used in social housing. The Act extends it to the private rented sector from 2027, with full compliance required by 2036. It has four criteria — statutory minimum housing standard, reasonable repair, modern facilities, reasonable thermal comfort — and a fifth on damp and mould is expected. Government estimates suggest about 21% of PRS stock doesn’t currently meet DHS, and the average upgrade cost where work is required is around £9,234. The earlier you scope it, the cheaper it gets.

  • Will I have to register my property somewhere?

    Yes — two new schemes apply. The PRS Database is a public register of landlords and properties (similar in concept to Companies House). The PRS Ombudsman is a redress scheme tenants can complain to about their landlord. Membership of both is mandatory before letting. We register and update our Gold and Platinum clients on the PRS Database in full. Bronze and Silver landlords retain primary responsibility (Schedule 1) — the Compliance Add-On (£480 inc. VAT per property per year) gives you Agent assistance with PRS Database registration without a tier upgrade. Failure to register: civil penalty up to £7,000 first breach, £40,000 for repeated breaches.

  • Can I refuse a tenant who wants to keep a pet?

    Only on reasonable grounds, given in writing. Reasonable grounds include: a superior landlord’s no-pets clause on a leasehold, severe allergies in shared housing, a property unsuited to the animal (a dog with mobility issues in a top-floor flat), evidenced anti-social risk, or lack of vaccinations. A blanket “no pets” position is no longer enforceable. We use a standard pet-request response template that documents the decision so it’s defensible if questioned.

  • Can I still ask for “offers over” the asking rent?

    No. Listings must advertise a single specific rent. Asking for, encouraging or accepting offers above that level is prohibited. Local authorities can impose civil penalties up to £7,000. Rent in advance — taking multiple months upfront — is also banned. The practical effect: get the asking rent right at launch with comparable evidence, then negotiate around fit and reference quality, not price.

  • What happens if I evict a tenant for arrears?

    Section 8, ground 8 (a mandatory ground at two months’ arrears at notice and at hearing) remains the most common route — and is unchanged by the Act. Notice period: two weeks. After notice expires, possession proceedings can begin. Most arrears situations resolve before court if handled professionally and on time. The Act adds Ground 8A for repeat arrears patterns. Fully Managed and Platinum-tier landlords have this end-to-end as part of the service.

  • What if I want to sell or move into the property myself?

    New mandatory grounds cover both: Ground 1A for sale of the property, Ground 1 for the landlord (or a close family member) moving in. Both require correct notice and procedure. Crucially, neither can be used in the first twelve months of the tenancy — a deliberate measure to close the “buy, evict, sell vacant” loop. So the ground works, but the timing has to be planned at the start of the let.

  • Can the council fine me for letting an unregistered property?

    Yes. From late 2026, you cannot legally advertise a property to let or pursue most evictions until registered with the PRS Database and a member of the PRS Ombudsman scheme. Local authorities and the Ombudsman can issue civil penalties up to £7,000 for a first breach and up to £40,000 for repeated breaches. Providing false information to the Database is a criminal offence. The cleanest path is to register early and keep records current.

  • What if I get the new procedure wrong?

    Three things, broadly. First, possession proceedings can be delayed by twelve to eighteen months if notices are defective — the cost of that delay typically dwarfs the cost of doing it correctly. Second, damages claims can be made for breach of statutory duty (deposit prescribed information, gas safety, How to Rent guide). Third, rent reduction orders are now available to tenants in some circumstances. Compliance has become significantly more consequential — which is why most professional landlords have moved to Fully Managed since the Act commenced.

  • Is this advice or am I paying you?

    This page is general guidance, not legal advice. The Act runs to over 200 pages and individual circumstances vary. We’re happy to talk through your specific position at no cost — book a free Compliance Review and Mike (MARLA · FNAEA) will go through your current setup directly. Where the situation needs a solicitor, we route you to one of our specialist housing law partners and step out of the way.

Rent Protection · the commercial hedge

Compliance keeps you legal. Rent Protection keeps you paid.

With Section 21 gone and Kent court backlog running 6 to 11 months on contested possession, the rent stops mattering even more than the paperwork. Goodlord cover (included on Platinum, add-on on Gold) pays rent until vacant possession — with full Section 13 dispute cover, the only product on the market with it.

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