Is your property valuation really free?+
Yes — completely free, with no obligation to instruct us. We don't charge for valuations whether you proceed with us, with another agent, or decide not to move at the moment. Independent and family-run, we believe transparent local advice is part of being a good neighbour first and an estate agent second.
How long does an in-person valuation in Tunbridge Wells take?+
Around 30 minutes on site, plus a written follow-up report within 48 hours. The visit covers a walk-around of the property, a discussion about your timing and motivations, and a review of comparable recent sales or lets in your road and neighbourhood. We use the report to walk you through the numbers in writing.
Will you pressure me to instruct after the valuation?+
No. We don't operate on a high-pressure model — our reputation across Tunbridge Wells depends on referrals and repeat business from owners who've sold or let with us multiple times. After the valuation we email the written report and leave the decision entirely with you. We'll only follow up if you ask us to.
How accurate are online property valuations compared to in-person?+
Online valuations are a useful starting point but typically sit £20,000–£60,000 off the achievable price for homes above the entry tier. They can't account for aspect, light, recent works, plot, condition, or current local demand — all of which materially affect price. We offer both an instant online estimate (60 seconds) and a director home visit (30 minutes) so you can compare.
Do I need an EPC or other certificates ready before the valuation?+
No — bring whatever documentation you have, but we don't need anything specific for the valuation itself. If you proceed to instruct us, we'll handle the EPC, certificates and compliance paperwork ourselves. For lettings, we'll flag any compliance gaps (gas safety, electrical, EPC, Renters' Rights Act readiness) on the visit so nothing delays your marketing.
Can I get a valuation if I'm just thinking about selling, not committed?+
Absolutely — most of the valuations we do are for owners who are six to eighteen months away from listing. Knowing your number early helps you plan. We're happy to provide a written valuation, keep in touch lightly, and revisit it closer to the time you're ready.
How quickly can you visit my home for a valuation?+
Usually within 48 hours, often the next working day. We offer evening and Saturday slots as standard. For lettings in particular, we'll often visit same-day if a director has availability — speak to the office on 01892 533367 if your timing is tight.
What areas around Tunbridge Wells do you cover for valuations?+
Tunbridge Wells (all TN1–TN4 postcodes), Southborough, Pembury, Langton Green, Speldhurst, Bidborough, Hawkenbury, Rusthall, High Brooms, plus the surrounding villages and towns across Kent and East Sussex — Tonbridge, Sevenoaks, Crowborough, Mayfield, Goudhurst, Cranbrook, Hawkhurst. Outside this radius? Call us anyway — we may still be able to help or recommend a colleague.
What's the difference between a market appraisal and a mortgage valuation?+
A market appraisal (what we do) is an estate agent's estimate of what your home should achieve on the open market today, supported by recent comparables. A mortgage valuation is a more limited inspection done by a chartered surveyor on behalf of a lender, focused on whether the property is suitable security for the loan. The two often produce different numbers — our market appraisal is typically more accurate for selling/letting purposes.