A 9-step guide for renters in Tunbridge Wells — registering early, the Street.co.uk portal, viewings, offers, referencing, Right to Rent, and the day-one experience of moving into a managed home.
By Mike Heath
MARLA · FNAEA · Director, LettingsUpdated
The day you move in begins long before move-in day.
The right rental rarely sits on the market for long. Registering early with a local agent and using the right tools puts you in the strongest possible position when a home you’d genuinely like to take comes up. This guide walks you through the same path we walk every applicant through — so you can read it before you register, ask sharper questions when you do, and start your search from a stronger position.
01
Step 01: Register with Kings Estates
Every good rental search starts before the property goes live. Register your requirements with us — area, budget, bedrooms, must-haves — and you'll hear about new instructions before they hit the portals. In a market that moves this quickly, a day's head start is often the difference between viewing a property and finding it already let.
Tell us the brief once — area, budget, must-haves, move-in window
Get alerted on day one, before listings reach Rightmove and Zoopla
Speak to a real person — every applicant is registered with a named team member
Every Kings Estates applicant gets a free Street.co.uk account — the same renter platform used by the country's best independent agents. It puts your entire search in one place: viewings, feedback, questions, applications and updates, all without a phone call unless you want one.
Book, rearrange or cancel viewings online
See past and upcoming appointments in one place
Leave feedback after each viewing so we can refine the search
Ask the landlord follow-up questions through the portal
Submit an application in seconds when you find the one
Receive automatic application status updates as things progress
03
Step 03: Find the right property
Email and SMS alerts surface matched properties before they appear on Rightmove, Zoopla, OnTheMarket and PrimeLocation. Our database is built around what you actually want — not the loosest possible match — so the alerts you receive are worth opening.
Real-time alerts on properties matching your brief
Pre-portal access — see homes 24-48 hours before public launch
Managed homes are looked after by a dedicated property manager rather than directly by the landlord. That means a single point of contact for repairs, a 24-hour emergency line, and full safety compliance — gas, electrical, EPC — all current before move-in. For most tenants, the day-to-day experience is meaningfully better.
A named property manager — not a different person each call
24-hour emergency repairs line
Gas Safety, EICR and EPC certificates current on day one
Book viewings online through Street, or call the office and we'll arrange a slot that works around you. Every viewing is accompanied by a senior team member — never a junior, never a lock-box pickup — and we'll talk you through the home, the area and the landlord's brief on the day.
Book viewings online or by phone
Senior-team accompanied — no lock-box viewings
Get area context, landlord brief and likely demand on the day
06
Step 06: Make an offer
Once you've found a home you'd like to take, submit your offer through the Street portal. Note any special conditions — earlier start date, pets, white goods, redecoration — and we'll communicate them to the landlord. We'll always come back to you within 24 hours with a clear yes, no, or counter.
Offer in writing through the renter portal
Flag special conditions up-front — pets, start date, decoration
Twenty-four hour response window from us, every time
07
Step 07: Offer accepted
Once the landlord accepts, the work begins behind the scenes. We coordinate referencing and credit checks, prepare the Tenancy Agreement and pre-tenancy paperwork, process the moving-in payment, and complete Right to Rent verification for every adult occupant. You'll be kept informed at every stage through Street.
Multi-stage referencing and credit check
Tenancy Agreement and pre-tenancy documents prepared by us
Moving-in payment processed through a regulated client account
Right to Rent ID verification for every adult occupant
On move-in day, keys are released against the signed inventory. For managed properties, you'll receive your dedicated property manager's contact details so you know exactly who to call if something needs attention. The deposit is registered with the TDS scheme inside 30 days, with the prescribed information sent to you for your records.
Inventory-based key handover
Dedicated property manager assigned for managed homes
Tenancy deposit registered with TDS within 30 days
09
Step 09: Enjoy your new home
Once you're in, we don't disappear. For managed properties, your tenancy manager is the first call for repairs, queries and renewals. For non-managed lets, we stay available for tenancy questions and can put you in touch with the landlord directly. Either way, the relationship is built to last the tenancy.
Managed properties — repairs, renewals and queries through your tenancy manager
Non-managed properties — direct landlord contact via Street
Renewal reminders and rent review notifications handled at the right time
These are the standards we hold every tenancy to — the legal non-negotiables, plus the things that make renting a managed home through Kings Estates substantively different. If any of this isn’t crystal clear at the application stage, push back.
Right to Rent verification before move-in — every adult occupant
Tenancy deposit protected via the TDS scheme within 30 days
Tenancy Agreement and pre-tenancy documents prepared and explained
Managed properties carry current gas, electrical and EPC certificates
Independent inventory and schedule of condition before key handover
Twenty-four hour emergency line for managed properties
Section 21 abolished — every new tenancy is now periodic under the Renters' Rights Act
Register your brief and we’ll alert you to matched homes before they hit Rightmove and Zoopla. Free, no obligation, and you can unsubscribe whenever you like.
