COVID-19: An Update for Tunbridge Wells Buyers and Sellers From Kings Estates

News at Kings Estates | 11/01/2021

COVID-19: An Update for Tunbridge Wells Buyers and Sellers From Kings Estates

We are delighted that the housing market remains open for market appraisals and viewings, however, we realise that we also have a social responsibility beyond that of being your local estate agent and recognise that as a buyer or seller, you will have concerns given the current situation with COVID-19.

We want to reassure you that our team at Kings Estates will be following the Government’s health and safety guidelines thoroughly and ultimately will always ensure the wellbeing of our clients, our team, and our community comes first. At the time of writing, it has been announced that restrictions around property viewings and transactions remain as per guidance given earlier this year. However, the COVID-19 situation has worsened somewhat, so we will be carrying out our business in an extremely safe and highly-managed way to ensure our clients and staff are protected at all times.

Viewings: We are regularly reviewing updates on viewing guidelines from the Housing Minister and will always ensure these guidelines are followed to the letter. Currently we will be adhering to the following: Social distancing will be observed at all times. Our staff may remain outside the property whilst the viewing takes place. If you would prefer to view a property virtually – we do offer this option.

Viewing Limits: All viewings will be scheduled with adequate time in between another and the time viewers spend inside a property will be kept to a maximum of 15 minutes where possible.

Viewing Numbers: We will allow a maximum of two people inside a property along with the owner or member of our team.

Contactless Viewings: Vendors will be asked to leave cupboards and doors open so that viewers to the property do not need to touch them. Viewers will be asked not to touch surfaces unnecessarily.

PPE: Our team members will wear gloves and masks while conducting viewings. PPE will be available for viewers if they do not bring their own.

Health Disclaimer: Vendors and viewers must adhere to the terms set out in our COVID-19 disclaimer (for more information, please contact us).

Market Appraisals: We are undertaking very similar precautions to our viewings procedure and we ask that the property be well ventilated throughout the appointment.

Guidance for Sellers: If your property is already on the market or is shortly coming to market, please reassure potential buyers by making sure your home is clean and safe to view. 

Still deciding whether now is the right time to buy or sell? Our team at Kings Estates will be delighted to talk you through your options. We appreciate your circumstances may have changed or might be difficult right now, but we can help you talk it through in confidence.

We want to help you make an informed decision, so please call us for an informal chat on 01892 533367 or email us here.

Above all, please continue to stay safe.

The Directors at Kings Estates